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How do we redesign our services?

Posted on: 1 Jun 2018

Here, a service development officer and a clinician share their views on respiratory service redesign. They describe the challenges and barriers they face in seeing each other’s perspectives, such as data management, organisational culture and systems-based KPIs.


  • Kathryn Lewer, Service Development Officer for Southampton City CCG.
  • Binita Kane, Consultant in Respiratory Medicine at University Hospital of South Manchester.

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The Primary Care Respiratory Academy has been developed and is produced by Cogora, the publisher of Pulse, Nursing in Practice, Healthcare Leader, Management in Practice and The Pharmacist working in partnership with PCRS.

All educational content for the website and videos has been initiated and produced by PCRS and Cogora.

The Primary Care Respiratory Academy is sponsored by Chiesi Ltd.